Monday 31 October 2016

Should I get my pipes inspected with a camera in Adelaide?

Its a great question and one we quite often get asked, should I get my pipes inspected with a camera?

There are a couple of things you should firstly ask yourself:
  1. How often are my drains getting blocked?
  2. And who is the best plumber in Adelaide to perform this task?
It need not necessarily be an old home or building where the drain pipes are continually blocking up, it could be a new build or just a case of abuse causing the lines to repeatedly chock up.  So what we need to establish is the potential reason for the repeated blockages.  If its a new build then the chances are it will be due to building materials being placed into the drains during the construction phase and it is an older home well the chances are that the pipes will have cracks in them and therefore tree roots have made there way into the lines (very common in South Australia).

Mayfair Plumbing and Gasfitting offer a huge range of drain camera inspection equipment along with highly sophisticated location devices.  What does this mean to you the customer?  It means that firstly we can get to the source of the problem in all sizes of pipes ranging from 40mm all the way up to 300mm and in all types of material such as PVC, Clay, Earthenware, Concrete, Black Max, HDPE, Geberit, RCP, Rehau, Copper and Cast Iron.  The bonus of using the locator sonde inside of the cameras head while inside the pipes is that once we have located the source/s of the problem with the inspection devices we can then tell our clients exactly where the problem/s lie in relation to the above ground area and also the exact depth.  The accuracy of this equipment is to the nearest 10mm, now that's accurate!
An example above of the many varieties of drain cameras we use at Mayfair Plumbing and Gasfitting in Adelaide to investigate drain pipes across the state

This type of technology has been around for many years BUT not too many plumbers are using the best equipment money can buy.  By using cheap imitation equipment it gives false results and poor inspection images, overall a bad job.  Mayfair Plumbing and Gasfitting pride ourselves on continually re investing back into our plant and equipment and providing our clients with fantastic results at the same rates which others charge for inferior services.
We have dedicated staff who are highly trained and experienced which only work on locating and detecting plumbing problems so you know when you do engage the services of our staff that the person attending is fully licensed and trained in the field of work you are paying for, camera inspections of sewer drains.

For more information about our services and just what is involved with drainage camera inspections please visit our main web site at: http://mayfairplumbing.com.au/inspections/camera/ and also http://plumbers-glenelg.wixsite.com/glenelg-plumber/drain-camera-inspections and https://draincamerainspectionsadelaide.com/                 



Saturday 22 October 2016

Is my hot water service still covered under warranty?

When ever we get a new inquiry relating to a faulty hot water system the first thing we always ask our customer is how old is your current system?

9 out of 10 times the answer is I’m not sure but it’s pretty old.  So how can you tell what age the hot water service is?  And if it is still covered under a manufacturer’s warranty?

All hot water services come with some form of compliance plate or sticker attached to them, the trick is finding where this information is located on the system itself and if it is still legible.
If your hot water service is located on the roof ie: Solar Hot Water Service finding the compliance plate is going to be tricky unless you have a ladder and you’re not worried about climbing onto roofs.  Other types of water heaters such as continuous flow or instant gas the compliance plates can be located behind the front cover and should not be accessed unless you are a licensed gas fitter or electrician.  But on the storage type cylinders which sit on the ground when the unit is brand new you will find the compliance plate along the top part of the cylinder, but of course over time this can become deformed by the weather and fade away.

At Mayfair Plumbing and Gasfitting we always write the Date of manufacture, Serial number and Model number down onto the user manual and also onto the customer’s receipt of purchase.  By doing this it provides our customers with an immediate point of reference in the future when it comes to warranty claims.

You will find that all hot water manufacturers cover everything in the first 12 months from installation by a licensed plumber and then after that the amount of cover slowly decreases.  After the first 12 months things like labour may no longer be covered but parts will be.  Items such as the heat exchangers and tanks are covered for far longer periods with some manufacturers offering up to 10 years’ warranty depending on the material and the use of the system ie: domestic or commercial.

If you have a question which might be related to a warranty claim on your hot water system contact us today on 0429361819 or email all online questions 24/7 to contact@repairwaterheater.com